Any order, fulfilled from anywhere

Utilise your store network to fulfil orders – online and in-store – through an intuitive Order Management System. Hundreds of retailers choose Planet’s OMS to make shopping easier for shoppers and their staff.

Offer online shopping with the convenience of in-store collection or delivery Maximise ordering flexibility with Click & Collect, Click & Reserve and two-hour express delivery with Shop & Ship within two hours, blending in-store experiences with the convenience of online shopping. Give your customers clarity with real-time Available To Promise (ATP) for each delivery method.

Configure all your stores to provide unlimited stock Unified stock means never having to cancel an order. And you can boost product availability on any channel. We provide multiple mechanisms to guarantee that an order won’t be cancelled when ordered from a unified stock. 

Route orders to the optimal location Once configured, Planet directs orders to the optimal fulfillment center, whether it be a warehouse or a store. Even if there is a single order with multiple items, Planet can split the order and offer different fulfillment methods.

Features

• Unified Stock Management: Access real-time inventory across stores and warehouses to prevent cancellations.
• Click & Collect & Reserve: Let customers pick up or reserve items in-store within hours.
• Ship from Store: Use store inventory to fulfill online orders and reduce delivery times.
• Intelligent Order Routing: Automatically direct orders to the optimal fulfillment location.
• Staff Efficiency Tools: Equip store teams with mobile apps for picking, packing, and dispatching.