Explore Oracle Cloud Maintenance

Asset management

Full lifecycle support Manage the entire lifecycle of your physical assets to optimize asset utilization and achieve full visibility into your maintenance operations. Track any asset—whether it’s enterprise-owned or customer-owned—anywhere, anytime, to maximize ROI. Insight into asset master data Access a 360-degree view of asset information across your organization including cost, maintenance history, asset meter and hierarchy, parts list, and warranty. Streamlined process Automate the process of creating and updating your asset information so you always have the latest and most accurate information. Enterprise-wide integration Integrate end-to-end processes across Oracle Fusion Cloud SCM, CX, and ERP Financials, enabling access to a single source of truth for asset data.

Smart Operations for maintenance

Technician workbench Empower maintenance technicians with a simplified, mobile-enabled user experience. Maintenance tasks are assisted by intelligent guidance via knowledge management, service history search, and repair suggestions. Supervisor workbench Equip maintenance supervisors with real-time insights into work backlog and performance to quickly resolve issues. Enable faster work order assignments and scheduling. Connected equipment Enable condition monitoring based on rule-driven machine events from connected equipment. Contextualize real-time operational data with business data and digital technologies to drive execution decisions and processes. AI-powered platform Use AI to generate notes and repair summaries to reduce the time spent on non–value-added activities. Use AI Agents with natural language to provide repair suggestions.

Maintenance planning and execution

Preventive maintenance Optimize asset uptime by forecasting, scheduling, and monitoring maintenance activities with built-in AI. Condition-based maintenance Reduce asset downtime by leveraging data from connected equipment to plan your maintenance work based on asset condition. Work requests Capture work requests to create work orders. View statuses quickly, and take action on the go. Work order scheduling and dispatch Use real-time resource availability to schedule work orders and optimize resource utilization. Maximize maintenance performance by assigning skilled technicians and simulating the impact of schedule changes. Work order execution Track material used and labor hours charged against plans, install and remove components, and complete inspections and work orders with ease. Contracted maintenance Execute maintenance using both internal and external resources. Lower maintenance repair costs by negotiating labor agreements for contracted labor, and easily request these services directly from the work order. Supplier warranty tracking Track supplier warranties for an asset and its components throughout the lifecycle. Utilize warranty data to make informed repair decisions and automate the process of generating warranty claims for seamless reimbursement. Closed-loop quality management Use quality inspection plans to gather asset information, either during work execution or without work orders. Analyze the data to predict and address potential issues. Integrated processes An integrated solution streamlines asset management processes by connecting your maintenance, supply chain, and financial application digital threads.

Maintenance cost management

Maintenance cost tracking Monitor and manage costs at a granular level, adjusting details by item. Track actual costs for high-value spare parts while applying average costs for less critical items. Work cost monitoring Monitor material, labor, and other costs throughout the entire lifecycle of the work order. The work order cost accounting integration helps ensure cost accounting distributions are created quickly and accurately. Multiple cost methods and representations Use one or more costing methods—standard, actual, average, periodic average, and multiple representations of cost with cost books. This approach enables more flexible, and tailored cost tracking, allowing organizations to optimize budgeting, forecasting, and financial analysis across various costing methods and accounting standards. Insight-driven decisions Analyze costs by asset, work order, or type of work, and get the insight you need to control material and resource costs. Determine a repair versus replace strategy by analyzing work order charges and overall asset costs. Track item costs at any desired level of granularity (for example, serial, lot, and so on), and track true costs using landed costing.

Parts inventory management

Automated parts planning and replenishment Reduce your inventory carrying costs without compromising fill rates or customer satisfaction with automated spare parts replenishment. Plan work orders better and faster by having visibility into parts availability, and purchase parts and services from the work order. Optimized inventory costs Drive demand based on work orders, optimize inventory stock levels, and reduce inventory costs. Item master data management Quickly define the necessary master data for your organization hierarchy and process standards. Serialized inventory item tracking Manage lot- and serial-controlled parts inventory/asset items, including rotables, to support a comprehensive asset lifecycle. Maximum procurement efficiency Optimize purchase agreements and quantities with your suppliers, enforcing policy and managing supplier risk. Strategic sourcing Simplify your negotiation activities to automate and manage the bidding and sourcing process. Self-service shopping Increase efficiencies with a self-service procurement model that offers a consistent, user-friendly buying experience. Insight-driven procurement decisions Get insight into your best suppliers, and choose suppliers based on quality, on-time delivery, and price.

Project-specific maintenance

Execution by project Manage maintenance by project. Plan, procure, and maintain inventory with project striping. Costing by project Allocate the right material, resources, and costs to the right project. Value work orders and inventory by project. Project expenditures Collect project expenditures in Oracle Project Portfolio Management and capitalize based on project rules. Project-based billing Capture project expenditures in Oracle Project Portfolio Management and bill based on project contract rules.

Service logistics and depot repair for asset-based service

Connected end-to-end processes Connect your front office and back office for a complete, all-Oracle service solution. Optimized parts logistics Easily source and order service parts and manage trunk stock to help ensure technicians have the right part for the job. Depot repair Manage the entire flow of work in your depot from estimate, return, repair, and shipment to billing, with complete visibility for effective and efficient repair. Service debrief Review and adjust charges for parts, labor. and expenses to enable accurate billing and asset updates. Cost capture cost and billing Properly capture service costs and initiate billing to drive service profitability.