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Optimove PersonalizeOptimove

A digital marketing platform that enables hyper-personalized, real-time customer experiences across all touchpoints using AI.

Product details

Optimove Personalize is a digital personalization platform designed to help businesses break free from fragmented marketing efforts and deliver hyper-personalized, real-time experiences across every customer touchpoint. It empowers marketers to build and serve personalized content dynamically, including content rows, categories, and banners, leveraging over 20 AI-driven recommendation models for instant, revenue-driving engagement. The platform allows for the customization of page layouts tailored to individual customer behavior, automatically rearranging elements to create intuitive and relevant experiences. It also enhances on-site search with AI capabilities to anticipate customer needs and drive conversions.

Beyond digital surfaces, Optimove Personalize enables personalized content delivery across web, app, and email, ensuring messages are always in sync. It facilitates engaging customers at the "right time" by combining customer signals with universal events to send contextual, in-the-moment messages. The platform's OptiGenie AI orchestrates message triggering, timing adjustments, and delivery optimization, allowing marketing teams to focus on strategy. Marketers can leverage over 20 AI-powered recommendation models without needing data scientists, and fine-tune recommendations by layering business rules to align with commercial goals. This enables rapid, on-brand execution without IT bottlenecks. Optimove Personalize includes built-in A/B/n testing for experimentation across channels and native attribution tied directly to revenue, retention, and growth, giving users full control over the personalization process.

Features & Benefits

  • AI-Driven Personalization: Utilizes over 20 AI recommendation models to personalize content, layouts, and search experiences in real-time.
  • Dynamic Content Delivery: Serves personalized content across digital surfaces like content rows, categories, and banners.
  • Behavioral Layout Customization: Automatically rearranges page elements to create tailor-made layouts based on customer behavior.
  • Cross-Channel Synchronization: Delivers synchronized personalized content across web, app, and email.
  • AI Orchestration & Optimization: OptiGenie AI manages message triggers, timing, and delivery for optimal engagement.
  • Marketer Independence: Empowers marketers to build and launch personalized experiences rapidly without IT dependencies.
  • Experimentation & Attribution: Features A/B/n testing and native attribution to measure impact on revenue and retention.