OPTIM is a suite of operational services dedicated to radiology practices that streamlines daily management, strengthens revenue capture, and improves performance monitoring. It includes managed workflows for reminders and third‑party payer processes, automated appointment confirmations integrated with RIS to reduce no‑shows, and analytics with monthly reporting and personalized performance analyses accessible via a full web interface.

Key Features

OPTIM Gestion (Operations and revenue workflows) Services for reminders, third‑party payer handling, and financial control.

• Relances AMO/AMC/patient (payer and patient follow‑ups)
• Gestion du tiers payant (third‑party payer management)
• Rapprochement bancaire (bank reconciliation)
• Rapport d’activité (activity reporting)

OPTIM Performance (Analytics and reporting) Data analysis and monthly performance monitoring.

• Analyses de données de type Big Data
• Un reporting mensuel de vos activités
• Une analyse personnalisée de votre performance
• Interface full web

OPTIM RDV (Appointment management) Automated confirmations integrated with RIS to cut no‑shows.

• Confirmation SMS interfacée au RIS à J‑3 et J‑2
• Confirmation par robot vocal interfacé au RIS à J‑1
• Annulation à J‑1 des RDV non confirmés pour réaffectation

Benefits

Reduced no‑shows and improved scheduling efficiency Automated confirmations and proactive cancellations keep schedules full.

• Multi‑channel confirmations (SMS, voice) aligned to RIS timelines
• Reassignment of unconfirmed slots at J‑1 boosts utilization

Stronger revenue capture and financial control Structured follow‑ups and reconciliation improve cash flow.

• Systematic AMO/AMC/patient relances and third‑party payer management
• Bank reconciliation and activity reports for financial oversight

Actionable operational intelligence Regular reporting and tailored analyses guide decisions.

• Monthly dashboards and personalized performance reviews
• Full‑web access to big‑data‑driven insights for teams and managers