Operator Connect for Microsoft Teams allows businesses to quickly transform Teams into a comprehensive business phone system by enabling full PSTN connectivity. This Microsoft service allows users to call anyone, anywhere, even if they don’t use Teams. It offers ultimate call quality on a secure and reliable network. Businesses can manage critical emergency calls with confidence through an integrated E911 solution, featuring 911 nomadic location management, precision routing, and reliable call transport through a robust network infrastructure. Sinch's Operator Connect solution provides cost savings by eliminating hardware purchases and enabling a pay-per-usage model. It ensures unmatched reliability through interconnection powered by Sinch and Azure direct peering. With 24x7 support and nationwide network coverage fully owned and operated by Sinch, businesses can depend on a full-service Teams calling solution.

Features:

• Cost savings: Save on hardware purchases and pay only for what you use.
• Unmatched reliability: Interconnection powered by Sinch and Azure direct peering.
• Emergency services: We’re one of the very few 911 providers enabling emergency calling via Microsoft Teams.
• Streamlined reporting: We provide combined call detail records to meet all customer reporting needs.
• Simple provisioning and management: Administrators manage their own phone numbers through an API synced into Teams.
• Five-star service quality: Enjoy resource and service management plus shared service level agreements with Microsoft.
• 24×7 support: Get all the support you need with our easy-to-use self-service portal supported by experts — around the clock!
• Nationwide network coverage: We offer PSTN-enabled Teams calling over the largest U.S. network — 100% owned and operated by Sinch.