Overview

Fax remains a critical communication tool in many industries. However, traditional faxing methods are often associated with high costs, inefficiency and paper clutter. OpenText™ Fax (RightFax) lets users, applications and systems securely transmit paperless, digital faxes. This digital faxing solution greatly reduces the faxing costs by connecting to onsite analog or digital telephony, voice-over-IP or the cloud.

How OpenText Fax can benefit business

Accelerate modernization

Eliminate paper with an online fax service that digitally transforms corporate operations to cut costs, promote competitive difference and boost profitability.

Speed time-to-revenue

Reduce business cycle times and boost transaction speed by integrating with enterprise systems and automating manual fax processes.

Ensure compliance

Leverage security and auditing features that have received JITC certification to adhere to auditing functionality and business and governmental privacy laws.

Increase productivity

Enable fast, easy digital faxing within familiar email and desktop applications using custom integrations and workflows.

Reduce costs

Reduce errors and resolution costs and protect against data exposure and cyberattacks with OpenText Fax software that eliminates manual handling of paper-based information.

Improve customer satisfaction

Automate to eliminate the guesswork and deliver accurate, reliable communications.

Why OpenText Fax?

Seamless integrations

OpenText Fax software seamlessly connects with ERP, EIM, EMR, CRM and legacy systems, including SAP, Oracle and Microsoft SharePoint.

Electronic Medical Records (EMR) capabilities

Leverage the most advanced custom integrations with OpenText Fax and add secure digital fax functionality to leading EHR systems, including certified integrations with Epic and Allscripts.

Desktop print-to-fax and capture

Automatically route faxes to destinations wherever there is network access, such as personal or shared network folders, programs and document repositories.

Flexible deployment options

Choose from on-premises, hybrid and managed services deployments with enterprise-grade fax server support for all deployments

Key features

Resilient, scalable performance

Modern architecture ensures business continuity with high-availability service and disaster recovery options.

Rich application integrations

Includes packaged integrations for OpenText platforms and leading industry applications.

Flexible deployment options

Offers multiple deployment options, including fully managed services, on-premises and hybrid, to meet today's business needs and evolve with them.

Visibility and analytics

Optimizes fax capacity and avoids bottlenecks with out-of-the box reporting and analytics using OpenText™ Fax Analytics.

Value-add options

Offers add-on solutions to create a flexible, scalable infrastructure that meets all future needs.

Epic & Allscripts EMR certified integration

Offers paperless, easy-to-use digital faxing from EMR systems such as Epic and Allscripts, enabling cost reduction and increased HIPAA compliance.