Overview

OpenText™ Core Product Traceability Service helps companies ensure quality control, safety, product provenance, and compliance throughout production and distribution. Supplying digital product passports and quickly detecting supply chain issues, it helps companies protect their brand and build consumer trust through transparency.

How Core Product Traceability Service can benefit business

Get your own watch tower for brand and supply chains

Get real-time visibility of potential illicit activity threats, including counterfeiting, and the movement of products throughout your supply chain.

Deliver supply chain provenance

Create a competitive advantage: Map changes of custody business processes, and traceability events in all value chains.

Engage with a purpose

Connect directly with customers via embedded value-adds and drive strategic business decisions based on actionable data insights.

Build a digital product passport

Enable quality control, sustainability, and regulatory compliance with electronic records of product origin, materials, and lifecycle.

Why OpenText Core Product Traceability Service?

Intuitive cloud-based UI

Secure cloud-based access to capture and record traceability and supply chain events to strengthen customer engagement activities and develop sustainability programs.

Digitization and tracking of all assets

Digitize all products to create “connected” assets and interact with consumers and partners to drive strategic business decisions based on actionable market insights.

Information management and supply chain experts

Bridge all ecosystems to allow product specific data to be identified, secured and disseminated at every stage—and put that data to work for your brand.

Key features

Real-time intelligence via customized dashboards

Offers instant product authenticity, information, and more. Enables you to analyze and resolve threats before they threaten your business.

Mobility and flexibility

Lets end users access the rich data provided by OpenText Core Product Traceability Service without the need for a special app—they simply use the camera on any smartphone device.

Flexible and scalable framework

Provides a range of services, easily integrated into your business ecosystem, that can scale along with your needs.

Advice and guidance

Gives you access to the domain, traceability, and integration expertise relied on by thousands of global companies.

Customer engagement

Enables the easy deployment of connected packaging for brand promotion, loyalty, and rewards programs and cross-selling.

Safety and security

Speeds recalls, returns, and sustainability measures with secure track and trace, visibility enhancements, and process integrations.