Overview

OpenText™ Content Management for Government provides the digital file and case management for modern administration in central, local and municipal government. The solution manages content lifecycles while meeting government laws and standards to enable efficient digital processes with end-to-end effective collaboration.

How OpenText Content Management for Government can benefit business

Eliminate paper

Digitize record keeping and processes with eFile and eCase electronic record keeping and case management for a modern, digital administration.

Improve process efficiency and speed

Streamline content related processes and collaboration within and across agencies for more back-office efficiency and better citizen service.

Strengthen compliance and consistency

Adhere to governmental guidance and standards for electronic record keeping with a defined file plan aligned to DoD certified records management.

Secure accountability

Enable proxy users acting with the right authorizations and capture their decisions, while tracking user actions and content lifecycle stages with audit trails.

Increase user productivity

Provide users with a modern, simple and intuitive user interface that integrates in various environments and works on a variety of devices.

Why OpenText Content Management for Government?

Validated and resold by SAP

The only enterprise content management solution specific to the Public Sector that has undergone rigorous validation by SAP to ensure the highest quality standards.

Complete end-to-end solution

Manage the content lifecycle with end-to-end digital processes from content capture and classification to creation and distribution through to deletion or segregation.

Purpose built for Public Sector

Tailored to meet the security, case management and correspondence requirements specific to the Public Sector.

Key features

Electronic case management with eFiles and eCases

Provides comprehensive enterprise content management with enhancements for case management using eFiles and eCases. Governs the content lifecycle with records management and enforces consistent naming with file organization plans.

Centralized workspace

Get a personalized view of past and present work items, access to eFiles and eCases via the file plan or folder structure, and start workflows or work on assignments all in a single interface.

Assignments, workflows and file circulation

Offers the ability to use workflows for structured processes or work with ad-hoc tasks to route documents, eFiles or eCases for review and/or approval by multiple users.

Content capturing and classification

Includes content capturing with scanning, OCR recognition, electronic and paper information extraction and classification for targeted routing and further processing.

Content generation and distribution

Allows documents to be generated in the background or created by users, stored in the system and sent to recipients using multi-channel distribution.

Viewer with annotations and redaction

Enables users to display documents of multiple formats, view and navigate within documents, find strings or regular expressions, annotate with text or graphic elements, apply intelligent redaction, publish the viewed file or compare two files.