Overview

OpenText™ Content Management (Extended ECM) is an enterprise content management solution that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP®, Microsoft® 365, Salesforce, and SAP SuccessFactors®. Bringing content and processes together, OpenText Content Management provides access to information when and where it’s needed, improves decision-making, and drives operational effectiveness.

How OpenText Content Management can benefit businesses

Enhance efficiency and operational excellence

Automate tasks, simplify access, and improve collaboration to gain efficiency from both enterprise process applications and the enterprise content management system.

Improve user adoption and productivity

Allow users to remain in the business applications they use every day, while providing a 360-degree view of both content and related processes from a single interface.

Drive collaboration and informed decisions

Aggregate knowledge from across Microsoft Teams, business applications, and the integrated content management system for deeper insight into product, customer, supplier, or asset performance.

Mitigate risk and govern more content

Utilize automatic classifications and metadata within a process and in the context of a related business object to reduce end-user errors.

Deploy anywhere

Run anywhere with cloud-native software that can deploy on-premises, in a hybrid environment, or in the private cloud and extend with multi-tenant SaaS applications.

Why OpenText Content Management?

Content and business process integration

Build bridges between the digital workplace and applications that power ERP, HCM, BPM, and CRM business processes to drive operational excellence.

Comprehensive enterprise content management solution

Address the most complex industry or line-of-business use cases with a fully integrated portfolio of information management solutions.

Enterprise-grade information governance

Leverage automated, defensible governance—from document generation and capture to archiving and disposal—that extends to applications, such as SAP®, Salesforce, and Microsoft®.

Key features

Document management

Securely captures, indexes, organizes, stores, secures, tracks, and disposes of documents to increase employee productivity, reduce storage costs, meet corporate mandates, and enhance information governance.

Business workspaces

Provides fast, simple-to-digest access to pertinent information and pre-built templates to quickly create new workspaces that organize content, data, people, and tasks related to a project, case, or specific business goal.

Content applications, workflow, and automation

Minimizes the need for point solutions with a configurable framework to automate low-value or manual tasks, refocusing valuable resources on business goals.

Enterprise applications integration

Bridges silos to ensure information flows seamlessly across business processes driven by enterprise applications, such as SAP®, SAP® SuccessFactors, Salesforce, Microsoft® 365, and Microsoft® Dynamics.

Business process library

Reduces implementation efforts with easy-to-deploy, pre-configured solutions that improve productivity and time to value.

Governance and protection

Provides a structured, automated, and transparent way to manage the critical enterprise information lifecycle, from creation to disposition.

Document generation

Automates the creation of high-volume and complex documents with intelligent templates and metadata aggregated from enterprise applications, ensuring assembled documents are securely managed and available for business processes.

Generative AI

Brings the power of generative AI and large language models (LLMs) to OpenText Content Management, putting chat-based conversational search, content discovery, summarization, and translation right at employees’ fingertips.