Overview

OpenCities empowers local governments of all sizes to transform their digital presence with efficient and effective interactions, including:

• Use a robust search engine for accurate and useful results
• Promote information and services based on trending content, location, seasons, and more
• Surface relevant content based on user needs and actions
• Easily update websites using design and content templates
• Use the insights dashboard to make real-time, data-driven website changes based on user needs

Outcomes

OpenCities offers low-code, no-code website solutions that are built to meet the unique needs of governments and the communities they serve, no technical expertise necessary.

EMPOWER THE COMMUNITY Support digital self-service with modern, user-friendly content and tools that simplify government information. Help users find what they’re looking for the first time without needing to understand complex government structure or processes.

RESPOND TO RESIDENT NEEDS Communities are always changing. Websites need flexibility to keep pace. Easily adjust the website look and feel with design and content templates that allow quick response to user needs and interests without a full website redesign.

MAXIMIZE REACH Easily customize mobile website content and provide users with the information they need at any time, from any device. Integrate EngagementHQ projects with websites built in OpenCities to further increase transparency and engagement, as well as improve community trust.

SERVE EQUITABLY Built to be mobile-first and maintained to comply with current WCAG AA requirements, OpenCities ensures ongoing equitable access to government services and information.

Functionality

Government agencies of all sizes are partnering with OpenCities to redesign the way they do business. With a population-based subscription model and minimal website set-up time, OpenCities empowers customers to create useful and proven digital interactions today and into the future.

• Industry-driven framework and tools
• Shared website management
• Reusable content
• Dynamic content discovery
• Data that makes sense
• Best-in-class security, maintenance, and support