
Open Chat Studio is an open-source platform by Dimagi that enables organizations to build and test chatbots powered by large language models. It supports safe, multilingual, and purpose-driven AI interactions, helping frontline workers and underserved communities access knowledge, guidance, and support through conversational interfaces across web and messaging platforms.
Vendor
Dimagi
Company Website


Open Chat Studio
Open Chat Studio is an open-source platform developed by Dimagi to build, test, and deploy chatbots powered by Large Language Models (LLMs). Designed for global digital development, it enables organizations to create AI-driven conversational agents that support frontline workers, enhance knowledge management, and improve service delivery in underserved communities. The platform emphasizes safety, accessibility, and adaptability across languages and use cases.
Features
- No-code chatbot builder for LLM-based bots
- Compatible with any LLM API, including GPT-4
- Deployable via web, Telegram, WhatsApp, and SMS
- Built-in guardrails for safety, accuracy, and purpose alignment
- Open-source repository available for customization
- Multi-language support including local dialects
- Real-time testing and performance metrics
- Modular design for flexible bot development
- Integration-ready for digital health and social impact platforms
Capabilities
- Develop chatbots for health, education, and social services
- Support remote counseling, medication adherence, and community engagement
- Enable multilingual conversations with simplified sentence structures
- Facilitate research on chatbot effectiveness and user experience
- Customize bots for specific populations and cultural contexts
- Enhance organizational efficiency through automated knowledge delivery
- Collaborate with ICT4D teams and researchers for impact-driven innovation
Benefits
- Democratizes access to AI tools for nonprofits and governments
- Reduces development time with easy-to-use interfaces
- Improves service delivery in low-resource settings
- Enhances safety and reliability of AI interactions
- Supports inclusive digital transformation
- Enables rapid prototyping and deployment of chatbots
- Strengthens frontline worker capacity and client engagement
- Promotes responsible AI use through transparent design