Overview

Ooma Office Pro is a comprehensive cloud-based phone system designed to meet the advanced communication needs of small and medium-sized businesses. With a suite of powerful features, Ooma Office Pro enhances productivity, streamlines operations, and improves customer interactions. The platform includes tools for video conferencing, call recording, voicemail transcription, and more, ensuring businesses can communicate effectively and efficiently.

Features

• Video Conferencing:
  • Host and join video meetings with screen sharing and collaboration tools.
  • No app required, making it easy for participants to join.
• Call Recording:
  • Record calls automatically or on demand for training, compliance, and quality assurance.
  • Secure storage and easy retrieval of recorded calls.
• Voicemail Transcription:
  • Converts voicemail messages into text and sends them via email.
  • Allows users to read voicemails at their convenience.
• Enhanced Call Blocking:
  • Automatically blocks over 2 million known robocallers and telemarketers.
  • Reduces distractions and improves call quality.
• Desktop App (Softphone):
  • Make and receive calls, send texts, and manage voicemails from mobile devices and computers.
  • Ensures business continuity and flexibility for remote work.
• Mobile App with Text Messaging:
  • Clearly identify which of your smartphone calls are business or personal with the Ooma Office Mobile App.
  • Use Chat to send texts to colleagues and clients.
• Multi-Level Auto Attendant:
  • Provides advanced call routing options with multiple levels of menus.
  • Ideal for businesses with complex call routing needs.
• Call Analytics:
  • Provides detailed reports and insights into call patterns and performance.
  • Helps businesses make data-driven decisions to improve communication strategies.
• NexHealth Integration:
  • Integrates with NexHealth for seamless appointment scheduling and patient management.
  • Enhances efficiency for healthcare providers.
• HIPAA Mode:
  • Ensures compliance with HIPAA regulations for secure communication in healthcare settings.
  • Protects sensitive patient information.

Benefits

• Improved Communication:
  • Enhances internal and external communication with a wide range of features.
  • Ensures calls are handled efficiently and professionally.
• Increased Productivity:
  • Streamlines call management and reduces administrative tasks.
  • Allows employees to focus on core business activities.
• Flexibility and Mobility:
  • Enables employees to work from anywhere with mobile and desktop apps.
  • Supports remote work and ensures business continuity.
• Cost-Effective:
  • Offers affordable pricing plans with no long-term contracts.
  • Reduces the need for expensive hardware and maintenance.
• Scalability:
  • Easily scalable to accommodate business growth.
  • Suitable for businesses of all sizes, from small startups to large enterprises.
• Enhanced Customer Experience:
  • Provides a professional and efficient call handling experience for customers.
  • Improves customer satisfaction and loyalty.