Tyler Technologies' Online Dispute Resolution (ODR) platform offers a structured, step-by-step online process to resolve disputes swiftly and fairly. Designed to handle common and complex cases—including debt, landlord/tenant disputes, small claims, and child custody—ODR streamlines the resolution process, reducing court backlogs and enhancing access to justice. With over a million cases successfully managed globally, Tyler's ODR is a proven, scalable solution that has transformed dispute resolution across various jurisdictions.

Key Features and Benefits:

• Comprehensive Resolution Flows:
  • Pre-configured workflows for common disputes, expediting the resolution process.
  • Flexibility to handle complex cases, ensuring adaptability to diverse dispute types.
• Proven Scalability:
  • Successfully managed over a million cases worldwide, demonstrating robust scalability.
  • Designed by the team that pioneered ODR at eBay and PayPal, handling over 400 million cases.
• Enhanced Access to Justice:
  • Empowers citizens to resolve disputes online, anytime and anywhere, increasing accessibility.
  • Reduces the need for physical court appearances, saving time and resources for all parties involved.
• Seamless Integration:
  • Integrates with existing court management systems, ensuring a smooth transition and minimal disruption.
  • Offers a user-friendly interface for both court staff and participants, facilitating ease of use.