OneShield Market Solutions is a cloud-based, fully managed SaaS platform designed for specialized and niche insurance providers such as MGAs, TPAs, risk pool organizations, and regional insurers. The solution delivers enterprise-class core insurance system capabilities—including policy administration, claims management, billing, rating, product configuration, and business intelligence—through subscription and cloud-based models. It is pre-loaded with insurance content, workflows, and rules, enabling rapid deployment and cost-effective operations for smaller and mid-sized insurance organizations. The platform features a tool-based open architecture and a single data model, supporting automation, seamless upgrades, and collaborative implementations. OneShield Market Solutions also includes a self-service portal for agents and insureds, allowing 24/7 access for submissions, quoting, incident intake, and policy or claim inquiries. The system is designed to simplify complex insurance processes, lower total cost of ownership, and provide scalability and flexibility for growth.

Key Features

Policy Administration Comprehensive management of insurance policies across all P&C lines.

• Pre-configured workflows and insurance content
• Automated policy processing and real-time access

Claims Management Streamlined claims intake and processing for all business lines.

• Scripted interviews for incident reporting
• End-to-end claims lifecycle management

Billing & Payment Management Automates invoicing, payments, and reconciliations.

• Integrated billing and receivables management
• Online payment support for agents and insureds

Rating Engine Flexible, configurable rating for insurance products.

• Supports complex rating algorithms
• Rapid product and rate changes

Self-Service Portal 24/7 access for agents and insureds to manage insurance needs.

• Submission, quoting, and policy inquiry tools
• Online claim reporting and payment processing

Product Configuration & Open Architecture Customizable to fit unique business models and requirements.

• Tool-based configuration for workflows and products
• Single data model for consistency and integration

Business Intelligence & Analytics Provides actionable insights and operational reporting.

• Real-time dashboards and KPI tracking
• Pre-built analytic tools for insurance operations

Benefits

Rapid Deployment & Scalability Enables quick go-live and supports business growth.

• Pre-loaded content and workflows reduce implementation time
• Scalable for growing insurance organizations

Lower Total Cost of Ownership Minimizes upfront investment and ongoing maintenance.

• Subscription and cloud-based pricing models
• Seamless upgrades and collaborative support

Operational Efficiency Automates and streamlines insurance processes.

• Reduces manual intervention and errors
• Improves agent and customer service levels

Enhanced Customer & Agent Experience Empowers users with self-service and real-time access.

• 24/7 portal for agents and insureds
• Faster response and resolution times

Flexibility for Niche Markets Tailored for specialized insurance providers.

• Supports unique business models and regulatory needs
• Easily configurable for new products and markets