OneShield Enterprise is a SaaS and cloud-based core insurance platform designed for property and casualty (P&C) insurers and managing general agents (MGAs). It provides a comprehensive suite of modules covering policy management, billing, claims, rating, product configuration, relationship management, and analytics. The platform is built on a scalable, metadata-driven JavaEE architecture, supporting over 90 lines of business for personal, commercial, and specialty insurance. OneShield Enterprise enables insurers to automate complex workflows, streamline high-touch processes, and deliver a 360-degree customer view. It offers real-time access for customers, agents, and partners, supports self-service, and integrates with external systems via configurable web services. The solution is designed to lower total cost of ownership, accelerate speed-to-market, and ensure compliance and security in a rapidly changing insurance environment.

Key Features

Policy Management Comprehensive, customer-centric policy administration for all lines of business.

• 360-degree customer view and real-time access to submissions and policies
• Supports personal, commercial, and specialty insurance

Billing & Claims Management Automates billing cycles and claims processing.

• Integrated billing, payment, and reconciliation workflows
• End-to-end claims lifecycle management

Rating Engine Flexible, configurable rating for insurance products.

• Supports complex rating algorithms and rapid product changes
• Enables packaging of multiple coverages in a single policy

Product Configuration & Designer Tools Empowers business and technical users to customize offerings.

• Intuitive design tools for workflow, product, and service configuration
• Package Designer for bundling coverages

Relationship Management (ORM) Centralizes management of customers, agents, and partners.

• Real-time self-service portals for all participants
• Commission, sales, and performance tracking

Business Intelligence & Analytics Provides actionable insights and operational reporting.

• Smart analytics for business, operational, and marketing data
• Real-time dashboards and KPI tracking

Cloud-Based Architecture Delivers scalability, security, and operational efficiency.

• SaaS deployment with disaster recovery and 24/7 support
• Reduces manual operations and IT overhead

Benefits

Operational Efficiency Automates and streamlines insurance workflows.

• Reduces manual intervention and errors
• Accelerates policy issuance and claims resolution

Speed-to-Market Enables rapid product launches and changes.

• Configurable tools for business and IT users
• Supports new market entry and product innovation

Lower Total Cost of Ownership Minimizes infrastructure and maintenance costs.

• Cloud-based delivery with seamless upgrades
• Pre-built content and optimized workflows

Enhanced Customer Experience Delivers real-time, self-service access and a unified customer view.

• Improves satisfaction for customers, agents, and partners
• Enables personalized service and faster response times

Compliance and Security Ensures regulatory adherence and data protection.

• Built-in security, periodic penetration testing, and compliance features
• Supports global insurance standards