Why choose Works Management

Simplify Management Centralise critical information from numerous systems including customers details, service requests, field resources, stock, and assets. Increase Visibility Getting a view of valuable management information makes it easy to measure service provision against key business objectives and determine ways to continually improve performance. Deliver Better Outcomes Simplify your systems, automate processes and get management information that helps improve customer satisfaction.

Features and benefits

Holistic Work Management

Track the location of each of your field-based operatives to support lone worker safety and identify and apply operational improvements such as responding to emergency callouts.

Customer Experience

Our Field Service Management suite of solutions is designed to help organisations to deliver exceptional field-based services first time.

Job Costing

Our solution enables you to apply controls, with different work triggered dependent on cost to ensure meticulous budget management.

Invoicing

Works Management can invoice a single client contract at a time, across multiple jobs. The output is either a PDF or an electronic version if integrated to a Financial Management solution.

Resource Management

Define your human resources by different dimensions, such as skills, accreditations and languages spoken, and classify nonhuman resources, such as vehicles, materials, and special equipment.

Stock Management

To understand the materials, you have at your disposal, our suite offers stock management capabilities which ensures the right resource has the right materials to carry out a piece of work.

Mobile Working

Through tight integration with our Job Management product, Works Management can automatically request work items to be scheduled and, when the job is completed, automatically trigger the next part of the workflow.