Key features

• Clinical system integration
• Video consultation
• Demand control
• Language translation
• Customisable questionnaires
• One-click federated working
• Telephone assistant
• Bulk and ad hoc two-way patient messaging including attachments

How our Online GP Consultation solution, Patchs, will benefit your business

Optimised Efficiency Seamlessly integrate 2-way messaging, demand management, and AI-powered workflows and care navigation to streamline operations and enhance productivity. Accessible Care Delivery Effortlessly communicate with all patients, regardless of language barriers or accessibility challenges, through automated translation and a voice recognition-powered Telephone Assistant. Uncompromised Safety Enhance your practice's ability to triage patients safely with Patchs UKCA-marked Class I AI-as-a-medical device.

Features and benefits

Integration

Our Online GP Consultation software, Patchs, can bring practices and their patients closer together.

Tried and tested processes

We know that GP practices hone their processes over time. Our Online GP Consultation software is designed with this in mind and can be customised to suit your needs.

All-in-one solution

Our Online GP Consultation software provides all the functionality required by a GP practice to provide the best care to its patients by improving communication and visibility.

Artificial Intelligence (AI) triage and workflow

Our Online GP Consultation software, Patchs, can streamline your processes through Artificial Intelligence which completes tasks for you to reduce your workload and increase patient safety, helping you work faster and get time back to spend caring for your patients.

Patient messaging

Flexible and automated messaging templates help practices discover all the information they need to help deal with each patient request.

Reduce health Inequality

Break down barriers of access to your practice with the use of innovative technology to ensure that all patients can submit requests into our Online GP Consultation software, Patchs. 

Regulation

Our Online GP Consultation software can help you understand and manage the workload in your Practice by putting you in control of your patient demand. Allowing you to match it to your capacity so that you never feel overwhelmed.

Advanced analytics dashboard

Get in-depth understanding of your demand and patient profile to set your your staffing level.

Signpost AI

Manage your demand with capacity by signposting patients away from your practice when appropriate.