Qualifacts OnCall is a specialized virtual care and patient portal solution designed for behavioral health organizations. It seamlessly integrates with Qualifacts EHR systems to streamline workflows, enhance patient engagement, and improve overall care delivery. The platform offers a range of features including virtual appointments, secure messaging, centralized data management, and automated payment processing.

Key Features

Virtual Appointments Enables video consultations integrated with EHR

• Providers can launch video appointments directly from the Qualifacts EHR
• Clients access appointments through their patient portal

Secure Messaging Facilitates confidential communication between providers and clients

• Enables open communication in a comfortable manner
• Particularly helpful for discussing sensitive issues

Centralized Data Management Ensures comprehensive access to client information

• Integrates with Qualifacts EHR systems
• Includes progress notes, treatment plans, appointment information, and completed forms

Automated Payments Streamlines financial transactions for improved efficiency

• Automated payment collection
• Branded receipts for a professional patient experience

Benefits

Enhanced Client Experience Improves accessibility and convenience for patients

• Self-management of appointments through the portal
• Automated appointment reminders and confirmations
• Asynchronous communication via messaging, reducing phone calls and emails

Increased Operational Efficiency Optimizes administrative processes and staff productivity

• Reduces administrative time spent on appointment management
• Configurable workflows for form assignments and eSignatures
• Centralized data integration minimizes duplicative work