Orckestra's omnichannel order management platform is designed to enhance retail operations by integrating inventory management, fulfillment processes, and customer experiences across multiple channels. It utilizes a cloud-native, API-first approach, enabling scalable and efficient business processes.

Key Features

API-First Platform

• Comprehensive API endpoints for complex use cases.
• Cloud-native, serverless, and auto-scaling architecture.

Omnichannel Fulfillment

• Supports all omnichannel fulfillment scenarios.
• Advanced order routing for optimal order fulfillment.

Hyperlocal Fulfillment

• Turns stores into fulfillment centers, reducing shipping costs.
• Increases revenue through upsells and reduces markdowns.

Business Apps

• User-friendly apps for daily operations.
• Dedicated apps for retail and grocery to streamline in-store processes.

Last-Mile Delivery

• Integration with providers like Uber, Lyft, DoorDash for same-day delivery.

Benefits

Operational Efficiency

• Streamlines inventory management and fulfillment processes.
• Reduces shipping costs and time.

Customer Satisfaction

• Offers multiple fulfillment options like Buy Online Pickup In-Store (BOPIS).
• Enhances customer experience through efficient delivery options.