Overview

Odoo VoIP integrates seamlessly with Odoo's business apps, enabling users to manage communication across devices like smartphones, tablets, and computers. It enhances efficiency by providing one-click access to customer data and integrates with CRM, Sales, Helpdesk, and Invoicing. The system allows users to schedule calls and manage tasks without switching apps, making it ideal for businesses looking to streamline communication and workflows.

Features and Capabilities

• Unified Communication: Odoo VoIP centralizes communication, connecting voice calls with customer records and team interactions within the Odoo ecosystem.
• CRM Integration: Incoming calls automatically link to CRM records, displaying customer details for quick reference during interactions.
• Click-to-Call: Streamlined calling with one-click dial directly from the system or contacts.
• Call Management: Organize and route calls, ensuring efficient handling through interactive voice response (IVR) and queues.
• Multi-Device Support: Allows calls from smartphones, computers, and tablets, facilitating communication from any location.
• Task and Activity Scheduling: Easily schedule calls and related tasks, enhancing team coordination and workflow.
• Real-Time Analytics: Access call data and metrics for performance tracking, boosting operational efficiency.
• Automated Call Logging: Automatically logs call details for future reference and billing.
• Seamless Invoicing Integration: Automatically generate invoices for call-based activities, eliminating manual processes.