Overview

oculavis SHARE is a holistic platform designed for the design, execution, and management of smart service processes for mechanical engineering and manufacturing companies. It serves as a central point of contact for end users to interact with manufacturers, access self-service offers, and receive personalized service. The platform enhances communication, collaboration, and efficiency among shop floor employees, enabling a switch from paper-based to digital and interactive work instructions.

Features

• Ticketing & Work Management: Create tickets, reports, suggestions for improvement, or notifications, assign responsibilities, and document work progress.
• Digital Workflow: Switch from paper-based to digital work instructions for setup processes or training new employees.
• Visual Assistance: Provide visual support for technical field service, including ticket management, digital work instructions, and access to machine documentation.
• Service Access Point: Acts as a service app for optimal support with ticket management, digital work instructions, visual assistance, and access to machine documentation.
• Integration: Seamlessly integrates with existing processes and systems.
• White Label Solution: Customize the platform to fit your brand and specific needs.

Benefits

• Improved Communication: Enhances communication between end users and manufacturers, facilitating better service and support.
• Increased Efficiency: Streamlines processes and reduces the need for paper-based documentation, improving overall efficiency.
• Enhanced Collaboration: Supports collaboration among global service partners to document, analyze, and solve service cases.
• Scalability: Designed to scale with the needs of manufacturing companies, making it suitable for businesses of all sizes.
• Future-Proof: Enables remote audits and inspections, regardless of location and time, ensuring future readiness.