Ocelot One is an AI-driven student engagement platform designed specifically for higher education institutions. It enables colleges and universities to automate, coordinate, and personalize student engagement throughout the entire student lifecycle, from admissions to alumni relations. The platform leverages generative AI, natural language processing, and machine learning, combined with a curated knowledge base and human oversight, to deliver accurate, compliant, and institution-specific information to students. Ocelot integrates with campus systems, supports multi-channel communication (chatbot, live chat, two-way texting, and video), and provides real-time analytics for staff to monitor student needs and engagement. The platform is scalable and secure, supporting over 500 institutions and millions of student interactions annually, and is designed to reduce staff workload, improve student retention, and foster cross-campus collaboration.

Key Features

AI Chatbot and Live Chat Automated and human-assisted support for student inquiries.

• 24/7 AI chatbot for instant answers to common questions
• Live chat with AI-assisted response suggestions for staff

Two-Way Texting Personalized, proactive outreach to students.

• AI-backed SMS communication for reminders, alerts, and support
• Supports multi-language and intent recognition

Generative AI Content Creation Automated, institution-specific content generation.

• Pre-approved departmental content fed into AI models
• Human experts refine and monitor content for compliance

Multi-Channel Communication Engage students across chat, text, and video.

• Seamless integration with campus systems for unified messaging
• Video library for visual learners and comprehensive answers

Analytics and Reporting Real-time insights into student engagement and needs.

• Aggregates data from all interactions for holistic campus view
• Customizable dashboards and reporting tools

Integration and Compliance Secure, scalable, and compliant with higher education standards.

• Integrates with SIS, CRM, and other campus systems
• Full control over content, permissions, and AI supervision

Customizable Branding and Community Management Tailor the platform to institutional needs and manage student communities.

• Customizable branding for institutional identity
• Community management tools for student groups and events

Benefits

Improved Student Retention and Success Keeps students informed and engaged throughout their academic journey.

• Proactive, personalized communication reduces drop-off
• 24/7 support ensures students get help when they need it

Reduced Staff Workload Automates repetitive inquiries and streamlines communication.

• Staff focus on complex, high-value interactions
• AI-assisted tools increase efficiency and response quality

Data-Driven Decision Making Provides actionable insights into student needs and trends.

• Real-time analytics inform outreach and support strategies
• Aggregated data supports institutional planning and improvement

Scalable and Secure Supports institutions of all sizes with robust security and compliance.

• Flexible deployment for departmental or campus-wide use
• Maintains data privacy and institutional control