Ocelot AI is a purpose-built artificial intelligence platform designed for higher education institutions to automate, personalize, and unify student engagement across the entire lifecycle. The system leverages advanced generative AI models, fine-tuned by human experts, to deliver institution-specific, compliant, and accurate content. Ocelot AI integrates with campus systems to provide students with timely, relevant information through multiple channels, including chatbots, two-way texting, and live chat. The platform continuously learns from millions of student interactions, drawing on insights from over 500 colleges and universities, and supports more than 60 departmental models covering admissions, financial aid, student affairs, and more. Ocelot AI is designed to complement human interaction, automating repetitive inquiries while empowering staff with real-time guidance and analytics to improve student outcomes and operational efficiency.

Key Features

Generative AI Content Creation Automates and personalizes student communications.

• Produces institution-specific content, refined by human experts for compliance
• Fast-tracked setup with pre-approved departmental content

Multi-Channel Engagement Delivers information across various communication channels.

• Supports chatbots, two-way texting, and live chat for 24/7 student support
• Integrates with campus systems for unified messaging

Collective Learning and Continuous Improvement Leverages insights from a broad higher education network.

• 60+ departmental AI models and 17M+ student interactions inform responses
• Regular updates and monitoring by a dedicated content and compliance committee

Campus-Wide Control and Compliance Ensures accuracy, security, and institutional oversight.

• Institutions maintain control over automated responses and permissions
• FERPA-compliant data handling and privacy safeguards

Real-Time Analytics and Insights Provides actionable data for staff and administrators.

• Aggregates student engagement data for holistic, real-time analysis
• Informs proactive interventions and resource allocation

Benefits

Enhanced Student Engagement Delivers timely, relevant, and personalized support.

• Ensures students receive accurate information when and where they need it
• Improves enrollment, retention, and student success rates

Operational Efficiency Reduces staff workload and streamlines communications.

• Automates repetitive inquiries and routine tasks
• Empowers staff with AI-driven recommendations and response assistance

Data-Driven Decision Making Enables proactive, informed institutional strategies.

• Aggregates and analyzes engagement data across departments
• Supports targeted interventions and continuous improvement

Scalable and Secure Integration Maximizes the value of existing campus technology.

• Seamlessly connects with SIS, CRM, LMS, and other systems
• Ensures secure, compliant data management