Nureva Pro is a value-added subscription service for Nureva audio systems, offering an extended warranty, expanded technical support, advance hardware replacement, and access to enhanced device management features through Nureva Console. The service is designed to maximize uptime and simplify device management for organizations with Nureva devices deployed in meeting rooms, classrooms, and training environments. Nureva Pro is included for two years with new devices, with options to extend up to five years. The subscription is priced per room, covering all Nureva devices in that space, and provides access to advanced analytics, historical usage data, and proactive email notifications for IT teams. Enrollment in Nureva Console is required to activate certain features and extended warranty benefits.

Key Features

Extended Warranty Longer coverage for Nureva devices.

• Up to 5 years of warranty with subscription extension
• No need for separate warranty registration

Expanded Technical Support Priority access to expert assistance.

• Extended support hours (20 hours/day, 5 days/week)
• Fast resolution of installation and operational issues

Advance Hardware Replacement Minimizes downtime for critical spaces.

• Next-business-day shipping for replacement units
• Ensures rapid recovery from hardware failures

Enhanced Nureva Console Features Advanced device management and analytics.

• Access to historical usage and acoustic data
• Email alerts and proactive issue identification
• Room data API for integration and reporting

Benefits

Operational Continuity Reduces disruption in meeting and learning spaces.

• Fast hardware replacement and support minimize downtime
• Extended warranty provides long-term device protection

Proactive Device Management Empowers IT teams with advanced tools.

• Early issue detection through email notifications
• Access to analytics for informed decision-making

Simplified Administration Streamlines support and warranty processes.

• Single subscription per room covers all devices
• No separate warranty registration required