Nouvel Atrium by Veolys is a facilities management web platform that centralizes building services, maintenance, monitoring, audits, meter tracking, inventory, and a mobile app, aimed at optimizing exchanges among occupants, FM teams, and owners. When integrated via the Witco Marketplace, it streamlines information flow and digitizes request handling and operations across the real-estate portfolio, providing a single interface for occupants while FM teams operate detailed workflows in Nouvel Atrium.

Key Features

Centralized FM platform Web and mobile platform for building operations: requests, maintenance, monitoring, audits, meters, inventory.

• Hotline/service requests and maintenance management modules.
• Mobile access (online/offline) for technicians and occupants.

Streamlined exchanges between stakeholders Improves communication among occupants, facility managers, and building owners.

• Single interface for submissions and follow-up in Witco, processed in Atrium.
• Transparent status and portfolio-wide visibility.

Operational monitoring and compliance Track findings, audits, and event history to support oversight.

• Real-time monitoring of technician remarks and interventions.
• Document and contract management to support compliance.

Resource and energy tracking Tools for resource scheduling and energy/meter monitoring.

• Optimize consumption through meter tracking modules.
• Manage stocks, consumables, and equipment for interventions.

Benefits

Better occupant experience and communication Simplifies request submission and follow-up with clearer status sharing.

• Reduces friction by keeping occupant-facing actions in Witco.
• Aligns FM back-office workflows in Nouvel Atrium.

Operational efficiency for FM teams Consolidates maintenance, audits, and inventory into one platform.

• Faster processing with hotline/ticketing and monitoring features.
• Mobile app supports field execution and updates.

Data-driven facility oversight Portfolio-level visibility and tracking.

• Event history, reports, and contract oversight for informed decisions.
• Meter/energy data to optimize resource use.