Passport’s Noncompliance platform is a cloud-based citation management solution designed to automate the escalation and resolution of parking violations and unpaid citations. The system enables enforcement agencies to raise penalty fines for overdue citations, dispatch timely alerts to violators, and implement additional penalties such as vehicle towing or booting. Automated processes ensure consistent enforcement, efficient revenue recovery, and reduced manual intervention. The platform integrates with Passport’s broader enforcement suite, centralizing data and workflows for monitoring, issuance, payments, appeals, and delinquent letter generation. This approach streamlines operations, increases compliance, and supports strategic decision-making through robust reporting and real-time insights.

Key Features

Automated Escalation Processes Automatically increases penalties and initiates further enforcement actions for overdue citations.

• Raises fees for unpaid violations
• Triggers additional penalties (e.g., towing, booting)

Timely Violator Notifications Sends alerts and reminders to violators about outstanding citations.

• Dispatches more alerts for overdue payments
• Notifies offenders quickly to prompt resolution

Integrated Citation Management Centralizes all enforcement activities in one platform.

• Manages monitoring, issuance, payments, and appeals
• Supports delinquent letter generation and revenue recovery

Real-Time Data and Reporting Provides actionable insights for enforcement agencies.

• Access to robust reports for strategic decisions
• Real-time monitoring of compliance and enforcement outcomes

Digital Permit Management Streamlines permit issuance and management.

• Real-time permit management tools
• Online portal for permit applications and payments

Benefits

Consistent and Efficient Enforcement Automates escalation and notification, reducing manual workload.

• Ensures timely and uniform handling of violations
• Improves operational efficiency

Increased Revenue Recovery Enhances collection of unpaid citations through automated processes.

• Raises penalty fines and implements additional enforcement
• Reduces lost revenue from noncompliance

Improved Compliance and User Experience Centralizes data and provides transparency for violators.

• Easy access to payment and appeal options
• Reduces confusion and increases compliance rates

Strategic Decision Support Enables data-driven management of enforcement operations.

• Robust reporting and analytics
• Supports policy and operational improvements