CivicPlus provides a comprehensive SaaS platform designed for FOIA request management, aimed at streamlining the process and enhancing transparency for public records requests.

Key Features

Automated Request Routing Automatically routes FOIA requests to the appropriate staff.

• Efficient request handling
• Reduced manual effort

Batch Redaction Allows for batch redaction of sensitive information across multiple documents.

• Protects sensitive data
• Saves time on redaction

Online Portal Provides a modern online portal for submitting and tracking requests.

• User-friendly interface
• Real-time tracking

Integration with Other Systems Seamlessly integrates with other CivicPlus solutions and government systems.

• Unified workflows
• Enhanced operational efficiency

Benefits

Increased Transparency Improves public access to records and enhances government transparency.

• Easy access to information
• Builds community trust

Operational Efficiency Streamlines the FOIA request process and reduces administrative burden.

• Automated workflows
• Efficient request management