Proactive, Experience-Centric IT Management

Experience Central gives you and your teams actionable visibility into all aspects of DEX—no matter how, where, or when employees interact with technologies. This data enables you to continuously and proactively improve the digital workplace to optimize DEX, productivity, and costs.

Proactive Ticket Prevention

The continuous view of every aspect of DEX enables IT teams to see, diagnose, and fix Issues before they result in employee tickets, reducing costs and improving employee productivity.

Magnify Success

Detailed, real-time DEX visibility gives IT leaders the strategic data you need to identify and replicate organizational DEX best practice successes to speed cost-savings and productivity gains.

Optimized Resources

Rank-ordered views of the most urgent situations let you focus most on areas yielding maximum benefit. With this data, you can easily answer the questions: “where do I stand?”, “what should I improve?”, and “where should I invest?”

Key features

Strategic Perspective

View, analyze, and proactively manage every aspect of employee DEX with customized dashboards to meet your business needs. Always have a complete, strategic picture of employee experience at your fingertips—no surprises or gaps.

Application Aware

Uncover a clear picture of the true employee experience of applications to help prioritize cross-team improvement activities with the detailed view into employee digital experience across every application.

Actionable Visibility

Nexthink combines technical and employee sentiment into actionable insights. Prioritize your IT team's next strategic move based on the potential impact to minimize employee time loss caused by technology, reduce the number of affected employees, or how to best improve your organizations DEX score.