Fast Track Your Journey to Preventative IT

Baseline Your Environment

Use AI to analyze the technology performance of every employee within your organization to ensure optimal digital experience at all times. Conduct automated root-cause analysis to see how hardware, operating systems, software, network connectivity and more all interact with each other and what is causing a positive or negative experience.

Add Global Context

You don’t know what you don’t know. That’s why Nexthink uses AI to anonymously cross reference the more than 15 million endpoints under management in real-time. Leverage global performance-based thresholds for devices, operating systems, applications, DEX scores and more. Outlier detection surfaces anomalies across the global technology landscape so you can act quickly.

Make Informed Decisions

Nexthink overlays internal company profiling data with cross-customer benchmarking data and provides real-time insights for what is taking place in your environment and makes recommendations for how to fix it. You can feel confident about taking the right course of action the first time around no matter if you are:

1. Quickly address an ongoing employee issue.
2. Get out in front of a potential larger scale problem.
3. Embark on a transformative technology intiative and need to keep the entire workforce running at full speed.

HOW IT WORKS

Apply the Benefits of Intelligent Diagnostics

Employee Hardware Issues

Use AI to scan all devices environment-wide and correlate point in time events. Leverage this data to identify clusters of employees that are experiencing a problem and understand the root-cause of the issue.

Binary Stability Issues

Use AI to remove IT guesswork. See if there is a more stable binary by cross referencing key performance metrics vs other binary versions throughout your organization and all devices managed under Nexthink. Get automated recommendations from Nexthink for how to improve performance – such as an update to a particular binary version.

Application Slow Down

Use AI to benchmark your application performance vs millions of other users to see where there are areas to improve. Get an instant breakdown on where the trouble lies backend load times, network connectivity or even a major outage from the application provider.

DEX Score Analysis

Heading into a quarterly business review to discuss your organizations' digital employee experience score? Reduce preparation time but come to the table more prepared than ever before. Nexthink uses AI to provide a global readout on DEX score and performance breakdown on an industry basis so you know where to focus and what you need to do to optimize DEX.