Elevate Your Organization’s DEX Maturity Whether driving transformation, reducing disruption, or increasing employee satisfaction, partner with Nexthink Accelerate to efficiently deliver your desired outcomes.

Fast Track Your Success with Nexthink Accelerate

Nexthink Accelerate, a digital employee experience subscription service, connects you with the proven experts, technology, experience, and focus needed to accelerate achieving the benefits of Nexthink.

Premium Support

A dedicated Support Account Manager will manage all your support tickets, expedite escalations, and provide regular communications for a streamlined experience.

• Unlimited support hours
• Contact your Support Account Manager by dedicated phone number and VPN access
• Over 95% customer satisfaction rating
• 24/7 support worldwide

Actionable Insights

Skilled analysts transform experience data into actionable insights.

• Dedicated point of contact for (service delivery manager)
• Weekly updates against an agreed upon set of defined metrics and analysis of reasons and recommendations
• Provide Deep Dive Analytics report
• Provide DEX Score benchmarking and trending reports
• Conduct initial Ticket analysis to find automation ideas

Strategic Automation

Scale custom content and automations for continuous improvement.

• Develop Portal Modules, Remote Actions, Scores, Campaigns
• Configure Investigations and Alerts
• Update App Experience Configs
• Provide NXQL/NQL to extend Nexthink Data

Platform Optimization

Rely on the professionals to ensure the health and hierarchy maintenance of your platform.

• Continual assessment of deployment to ensure optimum performance
• Daily checks on Platform Health metrics
• System configuration (Nexthink roles, profiles, accounts, hierarchy)
• Address technology integration issues