Newhotel SPA Management is a complete and integrated software solution for managing spa services in hotels, resorts, health clubs, and bathhouses. Recognized by over 6,000 customers in more than 65 countries, it centralizes the management of resources, treatment rooms, therapists, services, and reservations in one intuitive platform. Fully integrated with Newhotel Cloud PMS, it ensures seamless coordination between spa operations and hotel reception, invoicing, and guest preferences.

Features

• Centralized Resource Management: Manage rooms, therapists, services, and reservations from a single interface.
• Flexible Scheduling: Configure time periods, availability, and extras like equipment rental.
• Interactive Planning: Graphical interface for hourly, daily, weekly, and monthly booking control.
• Therapist Assignment: Manual or automatic scheduling based on availability, specialties, and client preferences.
• Occupancy Planning: Real-time calendar views of room and service usage.
• Integrated POS: Sale of spa products and services through the hotel’s point of sale system.
• Client Preferences: Track customer options, medical needs, and service history.
• Reports & Statistics: Access key business metrics for performance analysis.
• Reception Integration: Book spa services directly from hotel reception with standardized data flow.
• Team Management: Organize therapist and sales team schedules efficiently.

Benefits

• Efficiency: Streamline spa operations with centralized scheduling and resource management.
• Guest Satisfaction: Personalize services based on client preferences and therapist specialties.
• Revenue Optimization: Boost sales through integrated POS and dynamic booking tools.
• Operational Control: Monitor occupancy and service planning in real time.
• Automation: Intelligent scheduling reduces manual workload and balances therapist assignments.
• Scalability: Suitable for small spas to large resort wellness centers.
• Data-Driven Decisions: Use reports and statistics to improve service delivery and profitability.
• Seamless Integration: Connects with hotel PMS for unified guest experience and billing.
• 24/7 Support: Backed by a highly specialized helpdesk team.