Newhotel Online Check–in is a web-based application designed to streamline the hotel check-in and check-out process. Trusted by over 6,000 customers worldwide, this solution enhances guest experience by allowing them to complete personal and billing data entry, upload documents, and digitally sign—all before arriving at the hotel. The system is fully integrated with Newhotel PMS, ensuring real-time updates and operational efficiency.

Features

• Web-Based Access: Available via smartphone, tablet, notebook, computer, or self-service totems.
• Automated Link Delivery: Guests receive a check-in link automatically after booking.
• Digital Data Entry: Guests fill in personal and billing information online.
• Document Upload: Upload ID, credit card, and other required documents.
• Digital Signature: Complete check-in with secure digital signing.
• Real-Time PMS Integration: All data is instantly updated in the hotel’s PMS.
• Account Statement Access: Guests can view their account details online.
• Pre-Filled Data: Speeds up check-in with pre-filled guest information.
• GDPR-Compliant Marketing Database Update: Guest data can be used for promotions with consent.

Benefits

• Improved Guest Satisfaction: Reduces wait times and enhances comfort.
• Operational Efficiency: Frees up staff for personalized guest service.
• Safety & Hygiene: Minimizes physical contact during check-in.
• Convenience: Accessible from any device with internet access.
• Automation: Streamlines data collection and PMS updates.
• Marketing Enablement: Builds a GDPR-compliant database for future campaigns.
• Scalability: Suitable for independent hotels and large hotel groups.
• 24/7 Support: Backed by a highly specialized helpdesk team.