Newhotel Housekeeping is a mobile application designed to simplify and optimize the daily operations of hotel housekeeping and maintenance teams. Fully integrated with Newhotel PMS, it enables efficient task assignment, real-time updates, and streamlined communication between staff. Trusted by over 6,000 customers worldwide, this solution helps hotels, resorts, inns, and hotel groups manage cleaning, linen changes, minibar restocking, and maintenance reporting—all from a single intuitive dashboard.

Features

• Simplified Dashboard: Centralized control of cleaning and maintenance operations.
• Room Assignment: Allocate rooms to chambermaids and track cleaning time.
• Minibar Restocking: Monitor and update minibar consumption.
• Damage Reporting: Log and photograph maintenance issues directly in the app.
• Layette & Amenities Control: Manage linen changes, amenities, and faults.
• Found Items Logging: Record and photograph items found in rooms.
• Work Plan Definition: Create and assign daily and scheduled tasks.
• Photo Uploads: Attach images of maintenance equipment and room conditions.
• Real-Time Updates: Staff can instantly update linen use, minibar status, and maintenance needs.
• User Management: Create multiple user accounts and assign tasks accordingly.
• Cleaning Scoring: Rate cleaning types and track performance.
• Periodic Maintenance Scheduling: Plan and execute recurring maintenance services.

Benefits

• Operational Efficiency: Streamline housekeeping workflows and reduce manual errors.
• Real-Time Communication: Improve coordination with instant updates and notifications.
• Enhanced Guest Experience: Ensure rooms are cleaned and maintained promptly.
• Staff Productivity: Empower teams with mobile tools and clear task assignments.
• Customization: Define rules, processes, and schedules tailored to hotel needs.
• Scalability: Suitable for small hotels to large hotel groups.
• Visual Documentation: Use photos to verify task completion and report issues.
• 24/7 Support: Backed by a highly specialized helpdesk team.