Newhotel Central Reservation System (CRS) is a powerful solution designed for hotel groups, resorts, and chains to manage operations across multiple properties from a single platform. Recognized by over 6,000 customers globally, it ensures the integrity of consolidated information and streamlines reservations, billing, and guest services. The system supports centralized control of availability, guest profiles, and transactions, enabling seamless coordination and enhanced guest experience.

Features

• Centralized Dashboard: Manage reservations and check availability for any hotel in the group from one interface.
• Guest & Reservation Transfers: Easily transfer reservations or guest accounts between hotels, including split stays.
• Unified Billing: Guests can make purchases at any hotel and have charges billed to their primary hotel.
• Contract Transparency: Clear management of contracts, invoicing, and room posting across the group.
• Real-Time Synchronization: Automatic updates of transaction information, resilient to communication interruptions.
• Centralized Profiles: Manage guest, company, and travel agency profiles across all hotels.
• Planning & Forecasting Tools: Apply booking positions and forecasts to individual hotels or the entire group.
• Revenue Management: Define which hotel generates revenue and bills the reservation.
• Prepayment Distribution: Allocate prepayment amounts across hotels and determine charges per property.
• Multi-Channel Reservation Management: Handles bookings from call centers, central reservations, and direct channels.

Benefits

• Operational Efficiency: Streamline multi-property management with centralized tools.
• Enhanced Guest Experience: Simplify guest transfers and billing across hotels.
• Revenue Control: Accurately manage and distribute revenue and expenses.
• Automation & Resilience: Real-time synchronization ensures data integrity even during outages.
• Scalability: Ideal for hotel groups of any size, from small chains to large international networks.
• Strategic Planning: Forecasting and planning tools support data-driven decisions.
• CRM Optimization: Centralized guest profiles improve loyalty and personalized service.
• Transparency & Accuracy: Clear contract and billing processes reduce errors and improve accountability.