
Newgen’s Energy and Utilities Solutions streamline operations by automating processes, enhancing customer service, and ensuring regulatory compliance. They offer end-to-end solutions for asset management, billing, and customer engagement, improving efficiency and reducing costs.
Vendor
Newgen
Company Website
Energy and Utilities Sector
Simplify plant and facility management, administrative tasks, and shared services processes, while effectively managing the content lifecycle.
While many organizations in the energy and utilities sector have adopted digital, they still rely on disconnected transactional and operational systems. These systems might be efficient in handling simple transactional cycles but cannot manage the end-to-end process lifecycle. The need of the hour is to leverage a platform that connects processes, people, and devices through a unified system and helps organizations create more sustainable business processes. This will help in increasing operational efficiency, reducing maintenance overheads, and helping become future-ready.
Features
- Streamline plant and facility management processes, such as engineering drawings, maintenance workflow, incident reporting, commissioning & decommissioning, etc.
- Automate key business processes, including contracts management, land acquisition, permits management, and others
- Enable remote inspection, online customer onboarding, utility bill authentication, and more
- Facilitate end-to-end records and content management with anytime-anywhere access to the information
- Integrate with SAP and other third-party systems and applications
- Extract intelligent insights and information
- Foster a paperless office and automate various shared services processes
- Create a unified interface for both internal and external customers
- Develop complex, content-driven, and customer-engaging business applications for your enterprise-wide use cases