GenAI-enabled Growth Intelligence Platform

Imagine delivering hyper-personalized experiences uniquely tailored to your customers to the granularity of the individual. Powered by Newgen’s GenAI-enabled growth intelligence platform, LumYn, now drive revenue growth and competitive edge through hyper-personalization. Harness individualized behavioral insights to tailor products and engagements for better conversion and cross-sale. Bid farewell to generic strategies and leverage the power of one to maximize customer lifetime value.

The Power of ONE Every bank’s vast customer data contains hidden stories reflecting unique needs and financial journeys. With LumYn, a GenAI-enabled growth intelligence platform, we tailor banking experiences to align with each customer’s story and financial goals.

Powered by smart data wrangling and turbo-charged AI, LumYn analyzes the bank’s vast data to uncover the personal motivations driving each customer. Moreover, these actionable insights can be easily accessed through a GenAI-driven interface by simply talking to it.

Banks can now unleash LumYn’s power to assess customers’ financial psyche, lifecycle priorities, and behavioral tendencies to assemble personalized lending, wealth, and protection solutions.

Features

• **Converse with Your Data: **Using this platform, ask your data questions in simple English instead of wrestling with dashboards, SQL, or reports. Our generative AI assistant generates insights by analyzing your natural language queries, saving valuable resource time. No more slicing and dicing of data to identify patterns.
• **Segmentation of One: **Don’t rely on monolithic segmentation to reach out to your customers. Our custom AI models extract details from demographics, spending patterns, public domain information, and other behavioral parameters to deliver hyper-personalized insights.
• **Cross-sell & Up-sell: **Uncover the hidden revenue secrets by understanding individual context and behavioral patterns. The right cross-selling opportunities come to you at the right time that perfectly match your customers’ unique activities.
• **Low-code AI Platform: **Own the brain behind these high-speed, hyper-personalized experiences. Deploy models tailored to your business needs and ecosystem. Low-code AI platforms empower data scientists to rapidly build, experiment, and deploy machine learning models to meet specific business needs.