Newgen Platform for Health Payers

Transform your healthcare payer processes and keep up with the needs and expectations of your members. Streamline and future-proof your key processes, including appeals and grievances, provider contracting, and mobile Medicare enrollment. Leverage Newgen’s platform-based solutions to ensure compliance with regulatory guidelines, overcome operational inefficiencies, and enable contextual member engagement.

Point Solutions for Healthcare Payers (Health Plans)

• **Provider Lifecycle Management: **Enable faster, accessible, and high-quality service to your providers
• **Appeals and Grievances: **Effectively respond to members’ complaints, appeals, and grievances while complying with regulatory guidelines
• **Medicare Enrollment: **Leverage mobility to transform your Medicare enrollment processes and deliver contextual member engagement.

Horizontal Platforms for Healthcare Payers

• **Enterprise Content Management (ECM): **Newgen’s contextual content services platform tackles all enterprise-wide content requirements
• **Business Process Management (BPM): **Newgen’s low-code process automation platform handles your business needs
• **Customer Communication Management (CCM): **Newgen’s customer engagement platform drives real-time personalized engagement

Features

• **Intelligent Process Automation: **Automate, monitor, and optimize end-to-end customer journeys
• **Contextual Content Services: **Manage content lifecycle efficiently and connect content with business
• **Omnichannel Customer Engagement: **Drive real-time personalized engagement across touchpoints
• **Low-code Application Development: **Compose enterprise-grade applications at speed and scale
• **AI and Data Science: **Leverage AI for rapid innovation and intelligent operations
• **Generative AI: **Redefine how your people work by supercharging productivity and unlocking boundless opportunities
• **Integration Ecosystem: **Integrate and extend your enterprise for digital business
• **Governance and Security: **Make your business operations compliant and secure