NetZoom DCIM SaaS is a cloud-based Data Center Infrastructure Management solution that enables organizations to manage, monitor, and optimize their data center assets, capacity, connectivity, and operations. It eliminates the need for on-premises installations and database licenses, providing a scalable and cost-effective way to gain visibility and control over IT and facility infrastructure. The platform is suitable for small to midsized organizations and offers access to a comprehensive device library, real-time monitoring, and integration with third-party tools.

Key Features

Asset & Inventory Management Centralized tracking and management of all data center assets and inventory.

• Provides a single source of truth for all assets
• Tracks ownership, lifecycle, and warranty status

Capacity Management Optimizes the use of data center resources and prevents over/underutilization.

• Efficiently manages and plans for capacity
• Reduces stranded capacity

Connectivity Management Manages and visualizes power and network connectivity, including patch panels and inter-site links.

• Models and manages fiber, copper, and power connections
• Ensures accurate documentation of dependencies

Integrated Service Desk Built-in service desk for managing incidents and requests related to data center operations.

• Streamlines support and issue resolution
• Tracks changes and maintenance activities

Change Management Facilitates planned and unplanned moves, adds, and changes in the data center.

• Simplifies asset changes and audits
• Reduces risk of misconfiguration

Device Library Access to a continually updated library of over 250,000 devices from 5,000+ manufacturers.

• Ensures up-to-date device models
• Free requests for new devices, completed quickly

Scalability & Customization SaaS model allows phased implementation and UI customization.

• Scales with organizational needs
• Customizable to fit unique workflows

Third-Party Integration Integrates with tools like ServiceNow and supports hybrid environments.

• Connects with existing ITSM and facility systems
• Supports on-premise, virtual, and cloud resources

Benefits

Reduced Operational Overhead Removes the need for local installations, hardware, and database licenses.

• Lowers IT management burden
• Reduces costs related to infrastructure and software

Faster Deployment and Updates Quick implementation without new hardware or complex configuration.

• Rapid onboarding for new users
• Automatic access to latest features and device models

Improved Data Center Visibility Provides real-time insights into assets, connectivity, and capacity.

• Enhances decision-making with accurate data
• Facilitates compliance and audit readiness

Enhanced Efficiency and Uptime Optimizes resource usage and reduces mean time to repair (MTTR).

• Minimizes downtime with proactive management
• Supports efficient moves, adds, and changes