Cavisson NetVision is designed to boost online customer experience by monitoring responsiveness and ease of interactions with digital assets. It offers insights into user sessions and anomalies affecting user experience and revenue.

## Key Features

• Synthetic Monitoring (SM): Simulates user interactions to test application performance.
• Real-User Monitoring (RUM): Tracks real users' interactions and experiences.
• Online Customer Experience (OCX): Provides a holistic view of user experience.
• Customer Feedback (CF): Collects real-time user feedback for performance improvement.
• Machine Learning-based Anomaly Detection: Identifies unusual patterns in real time.
• Real-time Analysis: Examines performance, availability, conversions, and revenue.
• Correlation Analysis: Links user experience issues with network, application, server, or database health.

Benefits

• Enhanced Customer Experience: Ensures smooth user interactions to improve satisfaction.
• Improved Application Performance: Identifies and rectifies issues impacting performance.
• Data-driven Decision Making: Provides actionable insights for digital transformation initiatives.