NetSupport Manager is a comprehensive remote monitoring and management solution designed to deliver seamless remote IT support and device management across LAN, WAN, or the internet. It supports TCP/IP and HTTP communications, with legacy support for IPX and NetBIOS. The software allows users to remotely support Windows, Mac, Linux, Chrome OS desktops, and various mobile devices from a Windows PC, Mac, or mobile tablet/smartphone. It offers one-to-many support capabilities, enabling users to view multiple screens simultaneously via real-time thumbnails. Key systems management features include detailed hardware/software inventory, remote command prompt, and registry editor for a thorough IT infrastructure overview. NetSupport Manager emphasizes flexibility with its multi-platform support and network options, allowing IT teams to access critical systems and respond to issues across multiple sites and geographical locations. Its efficiency is driven by a range of supporting tools that minimize system downtime and lost productivity. Security is a core benefit, with an on-premises solution, a secure Gateway, PIN connect feature, and four levels of encryption, making it trusted by military and financial institutions. The company also highlights its commitment to real people support, no implementation fees, free training, and affordable, transparent pricing with perpetual ownership options.

Features & Benefits

• Multi-Platform Remote Support: Supports Windows, Mac, Linux, Chrome OS, and mobile devices from various platforms.
• One-to-Many Management: Enables simultaneous management and viewing of multiple devices through real-time thumbnails.
• Comprehensive Systems Management: Provides detailed hardware/software inventory, remote command prompt, and registry editor.
• Flexible Network Options: Works over LAN, WAN, or internet with TCP/IP and HTTP support.
• Enhanced Security Features: Offers on-premises deployment, secure Gateway, PIN connect, and four levels of encryption.