The Export Module by FaxBack is a secure fax archival and document management add-on designed to automate the storage of incoming fax documents as TIFF or PDF files. It supports integration with Microsoft SharePoint and .NET Workflow systems, enabling organizations to improve workflow efficiency by seamlessly archiving and retrieving fax communications. This paperless solution reduces reliance on physical documents, enhances productivity, and improves customer service by enabling quick access to fax records. It also offers customizable file naming, automated routing based on DNIS/DID, and workflow enhancements such as automatic printing and error handling.

Key Features

PDF Export and Archive Enables easy export of faxes as PDF or TIFF files for off-server archival or integration into document management systems like FileNet, LaserFiche, PC Docs, Hummingbird, and DocLink.

• Supports common archival formats (PDF, TIFF)
• Facilitates integration with existing document management workflows

DNIS/DID Export Automatically routes incoming faxes to specific phone ports or network directories based on DNIS (Dialed Number Identification Service) or DID (Direct Inward Dialing) addresses.

• Enables precise fax routing
• Supports organizational telephony setups

Custom Export File Names Allows assigning customized, unique file names to incoming faxes to align with the organization's messaging and archiving strategy, improving searchability and retrieval.

• Enhances document organization
• Simplifies file management

Workflow Enhancements Includes features such as automatic printing on any network printer, imprinting of header information (date, receipt time), page splitting to save individual pages separately, and routing of faxes with errors (e.g., missing pages) to designated recipients.

• Automates routine fax handling tasks
• Improves error management and document accuracy

Benefits

Paperless Fax Archiving Eliminates the need for physical paper storage by converting faxes into digital formats, reducing clutter and storage costs.

• Increases office efficiency
• Supports environmental sustainability

Improved Document Accessibility Digital storage and customized file naming allow quick searching and retrieval of fax documents, speeding up business processes.

• Enhances customer service responsiveness
• Facilitates compliance and audit readiness

Integration with Business Applications Works with Microsoft SharePoint and .NET Workflow, enabling fax documents to be part of broader business process automation and document management systems.

• Streamlines workflows
• Supports enterprise IT environments

Enhanced Fax Management Automated routing, printing, and error handling reduce manual intervention, lowering the risk of lost or mishandled faxes.

• Reduces operational errors
• Saves staff time