Neos is an agentic AI solution designed for post-acute care organizations to automate and centralize the patient financial journey. The platform handles automated eligibility verification at admission and throughout care, manages commercial and Medicare Advantage authorizations, and automates billing and denial workflows to reduce manual effort and accelerate revenue recognition. By consolidating authorization events and payor interactions into a unified interface, Neos creates staff capacity and reduces operational overhead, enabling clinical and revenue teams to prioritize high-value work. The solution provides real-time visibility into authorization status, one-click review modes for long-pending exceptions, and analytics that surface approval trends and cycle-time insights. Integrated action management highlights required tasks—such as denials, recertifications, and expiring authorizations—so teams can proactively intervene. Neos also offers agentic multi-payer submission capabilities and multimodal EHR integration, with payer- and provider-specific rules and endpoint management to streamline interoperability with diverse systems and payors.

Features & Benefits

• Authorization Center: Centralized interface to manage and track authorization submissions and approvals across payors at the patient level.
• Analytics and Reporting: Interactive dashboards and reporting that deliver actionable operational insights and trend analysis for authorizations.
• Action Center: Work management area that surfaces required actions to resolve denials, recertifications, and expiring authorizations.
• Intelligent Network Manager: Agentic automation and integration layer for multi-payer submissions, EHR connectivity, and payer/provider-specific rule management.