neo360 serves as a comprehensive Geo-Analytics Platform specifically tailored for the telecom industry, addressing the challenges of disparate data points and providing a single source of truth. It enables organizations to put an end to telco data silos, offering user-friendly dashboards to understand complex telecom data. The platform helps identify critical user patterns by connecting the "why" and "how" of data, fulfilling the geo-analytics needs of both business and network functions within an organization. The software facilitates the collection, enrichment, and visualization of data, ensuring a centralized information system for various stakeholders to make accurate decisions. It distills intelligence from multiple data sources, allowing users to leverage existing network and business data, and utilize historical trends to predict and plan future optimization strategies. neo360 processes multiple data points in real-time to discover profitable user patterns, providing actionable insights on critical KPIs and helping organizations benchmark higher performance by understanding competitor strategies to deliver a unique customer experience. Designed as a "One Organisation One Platform" solution, neo360 offers plug-and-play departmental analytics, providing tailored insights for various business units. It also includes domain-specific analytics for telecom and network asset management, enabling enterprises to gain accurate and actionable outputs. Furthermore, it offers performance analytics to monitor, track, and improve performance across business units, and customer analytics to understand customer interests, behavior, and sentiment regarding products, brand, and pricing.

Features & Benefits

• Centralized Data Intelligence
  • Establishes a single source of truth by fulfilling all data intelligence needs, providing clarity into a centralized information system for accurate decision-making. It distills intelligence from multiple data sources, leveraging existing network and business data to predict and plan future optimization strategies.
• Real-time Data Analysis & Performance Optimization
  • Processes multiple data points in real-time to discover profitable user patterns. It provides actionable insights on critical KPIs, enabling organizations to benchmark higher performance by understanding competitor strategies and delivering a unique customer experience.
• Comprehensive Departmental Analytics
  • Offers plug-and-play analytics tailored for various organizational departments, converting complexity into clarity by unearthing meaningful connections among primary, secondary, and tertiary data points.
• Finance: - Gain insight into costs, revenue, profit trends, P&L accounts, budgeting metrics, cash flows, forecasts, vendor, and other settlements.
• Sales: - Achieve clarity on sales targets, performance, lead conversion rates, closure insights, and historical/forecasted numbers.
• Marketing: - Create a competitive edge with a data-driven team, offering a single view of the audience, campaign metrics, sales conversions, and buying patterns/trends.
• Product: - Utilize smart analytics to refine product enhancements regarding packaging, pricing, and branding, including competitive benchmarking, product performance, and launch insights.
• Customer Support: - Pick up customer sentiment about the company using engagement insights, providing a one-view customer profile, efficiency metrics, and KPIs.
• Operations: - Provide managers with more intel using sharp analytics, including location intelligence, efficiency metrics, KPIs, and cost optimization analytics.
• Specialized Analytics Modules
  • Provides domain-specific analytics in the field of telecom and network asset management, alongside department-wise performance monitoring and improvement. It also offers customer analytics to understand customer interests and behavior.
• Intuitive Data Visualization - Features immersive dashboards and a user-friendly platform with in-built capabilities to visualize data with precision.
• Smart Dashboards: - Create customized views and dashboards on the fly.
• Gap Analysis: - Compare actual performance with standards.
• Standardized Frameworks: - Establish KPIs and standardized frameworks.
• Robust Platform Capabilities - Leverages 25 years of Telecom Industry and Geo Spatial Technical Expertise.
• Data Expertise: - Can ingest data from multiple sources and formats.
• Immersive Browser Interface: - An end-to-end suite that ingests data, analyzes it, and visually represents it in intuitive dashboards.
• Feature-rich Product Suite:
  • Offers more than 20+ key features to fully meet the needs of the most complex telecom networks.