Overview

NARIS Incident & Claim Management is a comprehensive tool designed to streamline the process of reporting, analyzing, and following up on incidents within an organization. This software facilitates a positive reporting culture, enabling organizations to learn from mistakes and near-misses to enhance quality and safety. With features that support extensive trend analyses and targeted follow-up actions, NARIS Incident & Claim Management helps organizations transform from a culture of judgment to a learning organization.

Features

• Incident Reporting: Register different types of incidents or damages through an app or a comprehensive registration form, making it easy to report incidents safely.
• Incident Analysis: Perform incident analysis using various methods such as BowTie, SIRE, fishbone, or 5x Why, to understand the root causes of incidents.
• Incident Follow-up: Take action with relevant stakeholders after analysis and ensure adequate feedback to the reporter.
• Monitoring: Check whether actions are followed up and provide organization-wide insight into areas for improvement.
• Reports and Trend Analyses: Create reports and perform trend analyses to increase the maturity level of the organization.

Benefits

• Improved Reporting Culture: Facilitates the entire incident management process, encouraging a positive reporting culture and transforming the organization into a learning entity.
• Enhanced Safety and Quality: Learning from mistakes and near-misses helps improve the quality and safety of the organization.
• Efficient Incident Management: Streamlines the process of reporting, analyzing, and following up on incidents, making it more efficient and effective.
• Comprehensive Insights: Provides detailed reports and trend analyses, offering valuable insights for management and decision-making.
• User-Friendly Interface: Easy-to-use app and registration form make incident reporting accessible and straightforward for all employees.