N‑able MSP Manager is a comprehensive, cloud-based service management solution designed for Managed Service Providers (MSPs). It streamlines operations by integrating ticketing, time tracking, and billing into a single platform. The software offers customizable dashboards, a branded customer portal, and seamless integration with N‑able N‑sight™ RMM and N‑central® platforms. It also supports integration with accounting software like QuickBooks Online, QuickBooks Desktop, and Xero, facilitating efficient billing processes. Additionally, MSP Manager provides mobile applications for on-the-go access, enabling technicians to review customer information and create tickets on-site.

Key Features and Benefits:

• Integrated Ticketing and Billing: Manage tickets and billing seamlessly within a single platform.
• Customizable Dashboards: Tailor dashboards to monitor key performance indicators effectively.
• Branded Customer Portal: Offer clients a personalized portal for ticket tracking and knowledge management.
• Time Tracking and Billing: Simplify time tracking with timers and functionality for recurring tickets and appointments.
• Accounting Software Integration: Integrate with QuickBooks Online, QuickBooks Desktop, and Xero for streamlined billing.
• Mobile Access: Utilize mobile applications to access customer information and manage tickets remotely.
• RMM Integration: Seamlessly integrate with N‑able N‑sight™ RMM and N‑central® platforms for comprehensive service management.