myKaarma offers an AI-powered service lane software and payments solution designed for auto dealerships. Its core product, Workflow AI, acts as a unified intelligence layer for fixed operations, aiming to automate repetitive tasks, improve customer interactions, and increase profitability. The software assists in scheduling appointments with more context, faster and better diagnostics, enhanced customer transparency, and quicker processing of paid repair orders (ROs). Unlike basic chatbots, myKaarma Workflow AI is built to book, route, diagnose, and coach automatically, turning every service lane workflow into an opportunity for improvement in time saved, revenue gained, and customer trust. The platform integrates with existing dealership operations, providing a seamless experience across service, parts, business development centers, and accounting. Key features include ServiceCart Video MPI, Communications, Mobile Check-in, reporting, and Scheduler+. Payments processing is also streamlined, allowing customers flexible payment options and faster payouts for dealerships. myKaarma emphasizes understanding real-world dealership challenges to build intuitive, AI-backed tools that eliminate busywork and drive operational gains. They integrate with various service lane technology tools to enhance their impact.

Features & Benefits

• Workflow AI: Unified intelligence layer for dealership fixed ops, automating booking, routing, diagnostics, and coaching.
• AI-Powered Service Lane Software: Enhances customer interactions and boosts results through automation and AI.
• Payments Processing: Streamlines payment options for customers and accelerates reconciliation for dealerships.
• Integrated Solutions: Connects touchpoints across the service experience, from before to after service appointments.
• ServiceCart Video MPI: Provides video capabilities for inspections and communication.
• Scheduler+: Facilitates effective appointment scheduling.