Multichannel Order Management System Software to Gain Complete Visibility into Every Order

Offering a centralized platform that provides full visibility of every order from various sales channels, including app/website and marketplaces.

Multichannel Order Management System for Timely Order Fulfillment

Unicommerce’s Order Management System (OMS) have been specifically designed for multichannel retail businesses to enable efficient management of bulk orders and purchases across multiple channels, including offline stores, online marketplaces, and carts. Our Order Management Software comes pre-integrated with the world’s leading marketplaces and cart solutions, such as Flipkart, Myntra, Amazon, Noon, Magento, Shopify, Lazada, Amazon Flex, eBay, and many more. This means that you can seamlessly share live inventory with all these portals, making it easier for you to keep track of stock levels and avoid overselling.

Automate Every Aspect of Multichannel Selling with Cloud-Based Order Management Software

Revamp your order management game with Unicommerce’s centralized order management system, which seamlessly juggles orders from multiple sales channels – all in one easy-to-use dashboard!

MAXIMIZE SALES

Expand the capacity of your e-commerce business and maximize sales volume through multichannel retailing.

• Multichannel Capabilities Captures incoming orders from various channels, processes them through defined protocols, and fulfils them through the supply chain to ensure accurate delivery.
• Robust Inventory Management Automate syncing of live available inventory across all different locations, allowing to view and process the details of the entire inventory on a single platform.
• Improved Logistics Cost Reduce man-hours for processing high-volume orders across multiple channels, enabling efficient bulk order handling and boosting sales. 
• Sales Order Visibility Centralized dashboard to provide sellers with full visibility of every order from various sales channels, including own app/website and marketplaces.

AUTOMATED ORDER FLOW

Automate and streamline every stage of order management, from creation and verification to returns processing and quality control, for efficient and accurate order handling.

• Order Creation Automatic order creation from web-store/marketplace integration, enhancing speed and accuracy.
• Order Verification Each order is verified against inventory availability, with unfulfillable orders flagged for manual review and successful ones moving to fulfillment.
• Return Initiation Returns, classified as Courier (RTO) or Customer Initiated (CIR), are tracked with our OMS for efficient processing.
• Quality Check and Restocking Returned products undergo quality checks, with approved items restocked for sale across channels, or sorted into reject lots for further action.

OPTIMIZED LOGISTICS COST

Improve operational efficiency and logistics cost-effectiveness with our multichannel order management system.

• Minimized Manpower Reduce man-hours by efficiently handling large volumes of orders across various channels, including marketplaces, web stores, and physical outlets.
• Shipping Allocation Automatically selecting the best-suited inventory location and logistics partner based on criteria like location, stock availability, demand channel, and order value. 
• Bundle Management Create dynamic product bundles using different SKUs in real-time, enhancing average order value and optimizing shipping costs.
• Centralized View Gain a unified perspective of all logistics activities, streamlining management and decision-making processes.

PLUG AND PLAY INTEGRATIONS

Improve your order processing and fulfillment operations with our OMS that offers you multiple integrations.

• Webstore/Marketplace Integration Expand sales across websites, apps, and various marketplaces with easy channel selection and one-time setup for automated inventory and order synchronization.
• Logistics Partner Integration Integrate with multiple logistics partners based on product type, customer location, and transport mode, all configurable within the panel for optimal partner allocation per order.
• Seamless Flow of Information Ensure a smooth and continuous exchange of data across all integrated platforms, maintaining consistency and accuracy in order processing and fulfillment.
• Consolidated View Post-integration get a centralized view of all orders, with details like sales channel, order time, customer info, status, payment, and product, all accessible under a single tab.

What Unicommerce’s Order Management Software (OMS) Offers?

Unleash the full potential of your business by leveraging the power of Multichannel Retail. Share your live inventory with the world’s leading marketplaces and carts seamlessly integrated with Unicommerce’s Order Management System Software!

Bulk Order Processing

Facilitates swift and simple bulk order processing and fulfillment with our multichannel order management system as it integrates all the orders into one cohesive screen.

Centralized Dashboard

Capture and examine an array of details with a unified dashboard that gives you updates on – pending orders, SLA breached orders, and unverified & failed orders – across multiple sales channels.

Returns Management

Manage end-to-end order returns efficiently with the future-ready returns management features, which are specifically designed to improve inventory traceability.

Picking, Packing, and Invoicing

Print customized invoices and shipping labels in various formats based on factors like product size, packaging, and taxation norms.

Facility Allocation

Route orders to optimal facilities based on configurable routing rules that factor in parameters such as inventory availability, facility capacity, and order value.

Dashboard and Analytics

Access comprehensive analytics on order processing, revenue, purchases, shipments, returns, cancellations, and key metrics for informed decision-making.

Multi-Interface Support

Enjoy seamless access on computers, Android, and iOS devices, with support for various file formats like PDF, JPEG, Excel, and CSV.

Finance and Accounting

Streamline financial operations with automated accounting, e-invoicing, pricing, and GST compliance, integrated with your accounting systems or ERPs.

Logistic Provider Allocation

Configure allocation of Logistics Partners based on serviceability area, proximity, and order value for self-ship orders, among others.