MultiBel is a cloud-based emergency notification and crisis communication platform designed to enable fast, targeted alerts and protect personnel during emergencies, disruptions, and critical events. It supports a wide range of use cases including fire, evacuation, lone worker protection, IT incidents, and crisis team mobilization. The system is used by over 3,000 organizations across sectors, offering modular features, high reliability, and compliance with European data protection standards.

Key Features

Multi-channel alerting Initiate and deliver alerts via multiple channels.

• App, web, phone, SMS, email, desktop, emergency buttons, fire alarm integration, and APIs.
• Ensures message delivery even if some channels are unavailable.

Presence and availability registration Monitor and alert only available personnel.

• Real-time insight into staff presence at each location.
• Automatic detection of understaffing and targeted alerts.

Lone worker protection Safety features for employees working alone.

• Fall detection, inactivity monitoring, interval checks, and emergency button.
• Automatic alarms in case of incidents.

Real-time tracking and reporting Monitor alert responses and adjust actions as needed.

• Dashboard for tracking who has received and acknowledged alerts.
• Automated reporting and documentation for compliance.

Modular and scalable Flexible system architecture.

• Base module for core alerting; expansion modules for additional functions.
• Suitable for small to large, complex organizations.

High reliability and compliance Robust, secure, and compliant with regulations.

• 99.99% system availability (2015–2024).
• GDPR-compliant and ISO/IEC 27001 certified, with all data stored within the EU.

Benefits

Rapid and reliable emergency response Enables organizations to react quickly and limit damage.

• Shortens response times in critical situations.
• Reduces risk to personnel and assets.

Targeted, efficient communication Ensures the right people receive the right information.

• Avoids alert fatigue by notifying only relevant staff.
• Supports duty rosters and functional roles.

Continuity and compliance Supports business continuity and regulatory requirements.

• Automated documentation and reporting for audits.
• Certified as an evacuation system for personnel protection.