MSP360 RMM simplifies IT operations by providing a comprehensive platform for managing and monitoring IT infrastructure across Windows, macOS, and Linux devices. It offers a unique per-admin pricing model with unlimited endpoints, making it a scalable solution for businesses of all sizes. The software integrates built-in remote access via MSP360 Managed Connect at no additional cost, streamlining support and troubleshooting workflows. Key functionalities include proactive monitoring of computer health, CPU, memory, and disk usage, alongside robust patch management for OS and third-party applications. It empowers IT teams with a rich script library for automation, group action tasks for bulk operations, and advanced software deployment capabilities. The solution also features customizable alerting and reporting, antivirus management, Wake-on-LAN, remote reboot, and SNMP monitoring. Its integration with ConnectWise PSA further enhances efficiency by automating ticket creation based on RMM alerts, ultimately helping to reduce downtime and accelerate incident resolution for managed services providers and internal IT departments.

Features & Benefits

• Flexible Pricing Model
  • Offers per-admin licensing with unlimited endpoints, including MSP360 Connect at no additional cost, with both monthly and annual subscription plans available.
• Built-In Remote Access
  • Provides MSP360 Managed Connect for quick, direct remote access to Windows devices via a browser, included free with the RMM license.
• Cross-Platform Support
  • Manages and monitors Windows, macOS, and Linux devices from a single console.
• Comprehensive Monitoring
  • Enables computer health monitoring, real-time notifications for critical metrics like CPU/memory usage and disk space, and SNMP monitoring for network devices.
• Automated Patch Management
  • Easily view and install OS updates and schedule Windows and third-party application updates from the WinGet repository.
• Script Library & Automation
  • Access an extensive library of ready-to-use IT automation scripts for various operating systems and perform group action tasks for bulk operations.
• Software Deployment
  • Install and uninstall applications on multiple computers with ease.
• Alerting and Reporting
  • Set custom alerts based on specified parameters and schedule automated reports to be delivered to designated email addresses.
• Antivirus Management
  • Check the status of antivirus applications and update databases to ensure comprehensive protection.
• Remote Device Control
  • Includes Wake-on-LAN and remote reboot functionalities for efficient device management.
• ConnectWise PSA Integration
  • Automates ticket creation based on RMM alerts, accelerating incident resolution and streamlining workflow with professional services automation.