MSP360 Connect provides a powerful solution for secure and reliable remote access to desktops and servers, designed to meet the needs of businesses of all sizes, from small teams to large enterprises, as well as personal users. This remote desktop tool enables users to securely access and control remote devices and servers, ensuring high-speed and stable connections. It offers flexibility and scalability, allowing users to manage a few devices or hundreds, with licensing options including Free, Standalone, and Managed plans to suit diverse requirements. The software facilitates remote access by requiring installation on both the local and remote computers, establishing connections directly from a web console or the application itself. It supports connecting to Windows and macOS devices from various platforms, including Windows, macOS, iOS, and Android. MSP360 Connect emphasizes advanced security standards, incorporating 2FA, SSL-encrypted connections, and password-level security to ensure full data protection during remote sessions. Its comprehensive feature set aims to streamline IT management, remote support, and collaboration tasks, making it an ideal choice for IT professionals, managed service providers (MSPs), and individuals needing reliable remote access.

Features & Benefits

• Unlimited Concurrent Sessions
  • Effortlessly manage and control multiple devices at the same time, without any limitations, initiating and maintaining several remote sessions simultaneously.
• Fast and Stable Connection
  • Enjoy fast, real-time remote access powered by WebRTC technology, ensuring minimal delays and consistent performance.
• Advanced Security Standards
  • Ensures full data protection through 2FA, SSL-encrypted internal and external connections, and password-level security.
• Multi-Monitor Support
  • Connect to devices with multiple monitors, easily switching between them or viewing all simultaneously.
• Secure File Transfer
  • Quickly and securely transfer files during a remote session, ensuring efficient sharing without interruptions.
• Session Recording
  • Record remote sessions and meetings, with playback available via a built-in Session Player.
• Text and Voice Chat
  • Communicate instantly during sessions through built-in text and voice chat to streamline support and collaboration.
• Multi-User Sessions
  • Collaborate with team members by joining ongoing remote sessions, working together in real time to solve problems or share knowledge seamlessly.
• Unattended Access
  • Securely connect to remote devices even when no one is present on the other end, without requiring approval or manual intervention.
• Unlimited Device Access
  • Connect to as many devices as needed with no restrictions, handling client system troubleshooting and efficiently managing numerous workstations.
• Centralized Management
  • Streamline the management of remote connections with a single, easy-to-use web console for overview, running, and managing connections.
• Web-Based Remote Access
  • Access Windows devices via a browser without installing the MSP360 Connect app on the local computer, simply by logging into the web console.
• Mass Deployment
  • Improve setup by creating company-specific agents tailored to needs and deploying them across multiple endpoints in bulk.
• Reporting & Statistics
  • Provides full statistics on team member sessions, connected endpoints, and session durations.
• Black Screen & Lock Input
  • Enhance security and focus during remote sessions by temporarily blacking out the user’s screen and disabling input.
• Remote Printing
  • Print files from a remote computer directly to a local printer, saving time and improving convenience.